SHP recently published an insightful article authored by Zoe Nation, exploring how to positively encourage employees to take accountability. Our key takeaways to reflect on are:
- Performance change is more significant following positive reinforcement than negative. It’s important to create a shared forward-looking accountability rather than backwardly looking to blame.
- When having conversations with employees about Accountability, Ask them what accountability looks and feels like to them, in practical terms.
- Encouraging employees to take ownership requires you to build trust rather than judge.
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